DELIVERIES & RETURNS

Your order will be dispatched 2-3 days after receiving confirmation email. 

Domestic(Hong Kong)

We use SF Express and it requires a signature upon delivery. HKD$80 fixed shipping cost would be charged on orders below HKD$2,000.  Shipping Fee can be waived on orders over HKD$2,000

Others

We are able to ship to UK, US, Japan, Malaysia and Taiwan and require a signature upon delivery. Shipping Cost would be listed on check out page and charged on an order. For International order, we are not responsible for any customs fees, tax, duties, or import charges.

RETRUENS AND EXCHANGE

Item(s) purchased from COMRADE (www.comradehk.com) are eligible for return or exchange, which must meet the following conditions:

  • The return must be requested within 5 days of the delivery date
  • The items must be in its original, unworn, unaltered, unwashed condition.
  • The items must be returned with all original tags and packaging.
  • All sale and discounted items, including any discount codes used are final and are ineligible to be returned or exchanged. 
  • Original shipping charges are non-refundable.
  • Customers are responsible for the charges of the return shipping.
  • We DO NOT accept the return and exchange in the reason - "Color Difference".
  • We DO NOT accept the returns or exchange of the pre-order items.

COMRADE reserves the right to make the final decision on all cases.

Please send us a request about returns and exchange via email info@comradehk.com.

Should there be a delay or issue with your delivery, please contact Info@comradehk.com for help in resolving the problem.